Who we are

Our website address is: http://attireclub.co.uk.

 

What personal data we collect and why we collect it

Our customers are our super important priority. We care about your style and all the necessary personal details. It is our top responsibility to protect your data and personal information at any cost. The world of data security seems a bit tricky and so it is, but we keep you to be completely aware of anything you want to know when it relates to your personal information and its usage. We are providing you the privacy policy guide to make your data secure.

How your information is acquired

We get most of the customer’s information when they engage with us or our brand. This information can be from browsing the website, date of birth, credit card details, the registration or purchasing history, or any other information.

The registering and creating an account may ask for personal information such as your email address, name, general marketing preferences and date of birth.

We can also get your information while you answering or giving the feedback upon our questionnaires, participating in any competition or such other activities during your shopping experience with us, and also from any communication, you do with our customer service representatives.

Your device information

We collect device information that you are using during online shopping. That information includes the operating system, model, and mobile network information.

Your login information

We automatically gather and store some certain information in our server logs while your visit on our website. This information holds the details about your search engine, your IP (Internet Protocol) address, browsing language and the date or time when you make the request.

Your location information

We may get your IP address or location when you engage in shopping at our website. We also use your location of the device to geo-locate your certain location.

The purpose of doing this is to ensure you the optimum and relevant shopping experience with the provision of accurate prices as per your country, address options and the delivery method.

The storage of the local device

We may gather the information by local versions on your device. This can be done by using some mechanisms like application data caches and web storages. We use such techniques to ultimately increase your best experience during shopping with us.

Cookies and identical technologies

We do collaboration with various third-parties that are services providers and using several technologies to gather and store the information regarding our buyers while using our website. This contains the use of different types of devices, the use of different cookies, and identifying the customers who are engaging with us by their actions.

The delivery of your new clothes or other products

We definitely use your address and contact number given by you to deliver all the purchased products from our website. We deliver your entire order at your doorstep in minimum possible turnaround time. You will also get multiple emails and messages to update you about your order at each step. On this point, we share your information with our worthy courier partners, so that they may also give you updates about your parcel delivery. 

Marketing strategies and engaging you in the loop

 Once you are opt-in, we will utilize your information to update you with all our new offers and latest trends. With your permission, we may contact through email, texts or some traditional posts. You are allowed to change your market trends and hit the unsubscribe button to stop the updates by following given instructions:

  • Login your account
  • Click on my info

Taking your payment

We charge some payment against our products. For this purpose, we use your address information and card to precede with your transaction through our third party payment methods. During check out, choose the option requesting us to secure your card details for further usage. We always select a secure method to make sure that no one is seeing or copying your details.

To secure you from fraud

To secure our customer services, we prefer utilizing data to prevent you from any sort of fraud and unethical activity. This contains the usage of your IP address, address, and device data. This also enables us to meet our legal responsibilities to assure our business and clients are secured all the time.

Buy history and saved products

We introduce you a pretty good idea about what you might like, from your wish list, saved products, and purchase history. We utilize this data to display you more stuff as you like before.

Login through the third party

If you log in our website via third-party services like twitter, Facebook, and Instagram; some information may be shared for this work. It helps you to log in faster and store the various passwords at the same time.

Customer services representative and dealing with your problems

We will keep a complete record of all your complaints and inquiries you made through our customer service representatives. That entire communication will help us in future to deal quickly with the issues of the same kind. We will also keep in mind this information to improve our services and our customer’s satisfaction level in a more efficient way.

Keeping things updated and cool as per the user’s experience

The usage of cookies information and other technology enables us to provide a customized user experience to our esteemed clients and giving them the wonderful experience ahead. We also improve our quality and services by providing the customers a more relevant content through the cookies. Multiple automated systems are used to provide you the customized search results, offers, and promotions. 

Say no to unwanted marketing messages

In any case, you want us to stop sending you marketing updates through your inbox, this is totally OK. You have the right to stop receiving any sort of marketing updates from us by:

  • Informing us through some updates in your account to adopt this new request
  • Just click on the unsubscribed button in an email or message sent by us.
  • Getting engaged with our customer services team directly.

Once you adopted any of the above methods, you will stop receiving additional marketing messages by us and this would not leave any impact to contact us directly.

Advertising and publicity

We are very careful about putting ourselves and our renowned brand on front shelves to keep our buyers updated regarding our new arrivals and latest items and offers. We do this via fast advertising.

We look forward to aware you with our brushers, banners, and online adverts even when you are on other websites. For this purpose, we utilize a huge number of digital marketing networks and other advertising technologies such as tags, pixels, device identifiers, web beacons, and cookies. The advertisement you will see will be holding some of the general information about you.

Sharing of information

We care about the safety of our customer’s data on a very serious note. So don’t worry, we never ever sell or distribute any of your personal information to any untrusted party. However, we just do share some relevant information of you with some selected trustworthy third parties if they are working for you on our behalf. These parties are very closely monitored to assist us during services provision. These companies are known as data processors, in order to explain and help about four key categories:

  • Organizations within the attire PLC group – are like our trusted family. They help us and our clients to use our services like warehouse team, payment procedure, return policies, and courier companies.
  • Our additional services providers help us to run things on a daily basis in order to provide better shopping to our clients. These companies may be advertising agencies, website hosting companies, Google, and many other tools used as multi-variant testing.
  • There are some other companies as well such as social media sites like Facebook, twitter, Instagram and YouTube. You may choose PayPal for shopping with us.

We would not let any third party get your personal information. They just can get some anonymous information we use in identifying market trends.

 Enlisting your information on file

We basically hold or keep a record of your information for:

  • Until you have a login account with us
  • As long as it is required to deliver services to you
  • Or as long as it is compulsory in order to run a support related task

There are very fewer cases when we hold some of your information after closing your account, or in the case when it is no longer required to provide you the services. Such requirements are initiated to meet some regulatory or legal measures, keep you secure from fraud, and resolving some issues.

Your legal rights

You have various rights to protect your information. These rights include:

  • You have the right to get informed about how personal data is being in the usage of the company.
  • The legitimacy to access the personal data we saved about you.
  • The legitimacy to make correction in personal data
  • The legitimacy to stop us by using your data in some specific circumstances
  • The legitimacy to stop unwanted marketing messages
  • The legitimacy to request that we transfer your information to another service provider
  • The legitimacy to complain about your country’s regulatory authority

Contact us

Feel free to contact us and give us your valuable feedback. This would help us to hit upon the top. We are 24/7 available to deal with your issues and queries.

  • Tell us if you have any question regarding this notice
  • Tell us if you want to stop us from further usage of your information.
  • Tell us if you want to practice any of your right mentioned above.

We really want to know about the suggestions and improvements from you to give you better shopping experience. Reach us at attireclub.co.uk !

 

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.